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Shipping Information

Where we deliver

 

We deliver primarily throughout the Canada and US. If you are outside of these countries please contact us first before placing your order.

 

Delivery services

 

Orders placed before 2pm Monday - Friday (Canada Time), except public holidays and weekends, are dispatched the same day. Subject to your payment being processed and stock availability.

 

Orders placed after 2pm during the weekdays or at weekends will be processed and dispatched the next following working day. Please note - Friday orders will not be processed until Monday.

 

Deliveries of parcels and pallets are normally sent via next day courier service (British Columbia 9am - 5pm) but we do ask for 2-3 working day time frame as courier service can some time run late. In the unlikely event if you do not receive your orders within the 3 days time frame set please get in touch with us immediately.

 

For orders made outside of Canada, delivery times vary from country to country.

 

Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery.

 

You may, when placing your order online, specify a different delivery address to your invoice address if that is more convenient for you.

 

Orders weighing under 30kgs are sent by parcel service.

 

Larger orders will be palletised due to size and weight such as ordering tables, receptions, pedicure spa chairs, Palletised items will be clearly labelled on the delivery tab of each product description.

 

All delivery time frames are approximate and subject to availability. The precise timing of a delivery cannot be specified.

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